Return Policy:
YOU MUST NOTIFY STABLEGEAR TACK WITHIN 15 DAYS IF YOU HAVE ANY PROBLEM WITH YOUR ORDER.
YOU MUST NOTIFY STABLEGEAR TACK BEFORE RETURNING ANY ITEM FOR ANY REASON.
We will not be responsible for items sent back without prior authorization
STABLEGEAR DOES NOT WARRANTY ANY PRODUCT BEYOND THE WARRANTY OF THE MANUFACTURER.
Defective products will be repaired or replaced at the discretion of Stablegear Tack.
Custom sized and/or special order products and clearance items are non-returnable unless defective. Sizing issues in the BioThane® coated webbing tack are usually easily adjusted by exchanging a part of the item. I will do my reasonable best to keep my customers satisfied. Please try your purchase on a very clean horse until you are sure it fits. Sweat encrusted or hairy tack will not be accepted for exchange.
ONLY MERCHANDISE THAT CAN BE RE-SOLD "AS NEW" AND WITH ALL ORIGINAL TAGS WILL BE CONSIDERED FOR STORE CREDIT OR EXCHANGE.
I charge a modest 15% restocking fee for new non-defective returned items, shipping charges will not be refunded unless the product was defective and I’m unable to replace it.
Refunds (rather than store credit) may be given at the sole discretion of Stablegear Tack and will be made in the form of the original payment minus any applicable shipping and restocking fees.
Seller makes no warranty, express or implied, of fitness for a particular purpose. Horses are strong and unpredictable creatures; it is therefore the responsibility of the owner to assess fitness and suitability of a product for his/her own horse. Stablegear acknowledges that the word BioThane®, BioThane Coated Webbing®, & Beta BioThane® are registered trademarks of Bio Plastics, Inc. and we simply use their products to make custom horse tack.
Information and prices on this site are subject to change at any time.
No part of this website may be reproduced in any form or by any means, or stored in a retrieval system without prior written permission of an officer or legal representative of Stablegear Tack.
